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Anjali

Car

Anjali

  • July 25, 2024
  • Embark

I had a disappointing experience with Afifa at Embark Driving School. Despite holding a full license from another country, I approached Embark for assistance in converting it to an Australian license. In my opinion, Afifa’s approach was largely ineffective. Her sessions focused excessively on theory with minimal practical driving, and I rarely drove on main roads. Additionally, her frequent distractions and anxious demeanor hindered my confidence.

She even mentioned that other customers had similar complaints and canceled their lessons. Given the abundance of 5-star Google reviews for her lessons, I wonder why more unsatisfied customers aren’t sharing their experiences to help the community. Not sharing honest feedback does a disservice to future students.

After several unproductive sessions, I switched to a different driving school where the instructor helped me regain confidence and successfully convert my license. I do not recommend this driving school for your lessons and suggest seeking a more effective school to get better value for your time and money.

I hope this feedback is taken professionally and used to reflect on and improve your services for future customers.